Support

How can we help?

Contact Simple Shifts for help with your account, staffing activity, or questions about using the platform. Include the email address associated with your account and a brief description of the issue. Do not send passwords or payment card details.

How to get help

Email [email protected] or call (732) 451-4837. We will review your request and respond as soon as reasonably possible.

Account deletion

Logged-in users can initiate a deletion request from Account Settings. Support will review the request and follow up by email.

Common issues

Account or login help

Contact us if you cannot access your account or need help understanding your account status.

Email verification

Check your spam folder first, then contact support if a verification message does not arrive.

Posting a job

Employers can ask for help with job or shift posting details and platform workflows.

Applying to a shift or job

Pharmacists can contact us with questions about submitting or reviewing an application.

Market offers

Contact support for help understanding Market listings, offers, or coordination steps.

Account deletion or privacy requests

Use Account Settings to initiate account deletion, or email support with questions about deletion or privacy.

Feedback and policies

Have an idea for improving Simple Shifts? Visit our Suggestions page. You can also review our Privacy Policy and Terms of Service.