Support
How can we help?
Contact Simple Shifts for help with your account, staffing activity, or questions about using the platform. Include the email address associated with your account and a brief description of the issue. Do not send passwords or payment card details.
How to get help
Email [email protected] or call (732) 451-4837. We will review your request and respond as soon as reasonably possible.
Account deletion
Logged-in users can initiate account deletion in-app from Account Settings / Delete Account. Deletion will be completed within 7 days. No phone call or email is required to initiate deletion. Some records may be retained only when legally required for security, payment, dispute, fraud-prevention, tax, or recordkeeping purposes.
Common issues
Account or login help
Contact us if you cannot access your account or need help understanding your account status.
Email verification
Check your spam folder first, then contact support if a verification message does not arrive.
Posting a job
Employers can ask for help with job or shift posting details and platform workflows.
Applying to a shift or job
Pharmacists can contact us with questions about submitting or reviewing an application.
Market offers
Contact support for help understanding Market listings, offers, or coordination steps.
Account deletion or privacy requests
Use Account Settings / Delete Account to initiate deletion in-app. Deletion is completed within 7 days; no phone call or email is required.
Feedback and policies
Have an idea for improving Simple Shifts? Visit our Suggestions page. You can also review our Privacy Policy and Terms of Service.